PC Hero Privacy Policy
Effective Date: 20/04/2023
This Privacy Policy describes how PC Hero (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (the “Site”) and the services we offer (collectively, the “Services”).
Information We Collect
We collect several different types of information for various purposes to improve our Services and provide you with a better user experience.
- Personal Information: This may include information that can be used to identify you, such as your name, email address, billing address, shipping address, and phone number. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us for support.
- Non-Personal Information: This may include information that cannot be used to identify you, such as your browsing history, search queries, device information, and IP address. We collect this information automatically when you use the Site.
Use of Your Information
We use the information we collect for various purposes, including:
- To process your orders and fulfill your requests.
- To provide customer service and support.
- To send you marketing and promotional communications (with your consent).
- To personalize your experience on the Site.
- To improve the Site and our Services.
- To comply with legal and regulatory requirements.
Sharing Your Information
We may share your information with third-party service providers who help us operate the Site and provide the Services. These service providers are contractually obligated to keep your information confidential and use it only for the purposes we have specified.
We may also disclose your information if required by law, to enforce our policies, or to protect the rights, property, or safety of ourselves or others.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Choices
You have several choices regarding your information:
- You can access and update your account information at any time.
- You can unsubscribe from our marketing communications by following the unsubscribe instructions in the communications you receive.
- You can choose to disable cookies (see below).
Cookies
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is 100% secure.
Children’s Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@pchero.co.za